Policies

Prices may vary by stylist and start at our base price listed. Pricing is subject to change. Sales tax and gratuity are not included in pricing.

Commitment To Service
Our salon is dedicated to service and value. All of our licensed specialists sincerely enjoy what we do and it is reflected in the loyalty of our clients. We promise individual attention and great value for all of our customers.

Appointments
Please arrive 10 minutes prior to your appointment. We schedule appointments according to our specialists’ availability and specialty. If you are running late, please let us know and we will do our best to accommodate you. Arriving late will likely limit the time allocated for your service; it will lessen the effectiveness and most importantly your pleasure and enjoyment. As a courtesy to all clients our treatments are completed as scheduled. Cancellations of all spa services require a 24-hour notice. Thank you for your consideration and understanding. Gratuities are not included in the price of services and are greatly appreciated. Suggestions are always welcome.

Gift Certificates
Ideal for holiday gifts, birthdays, anniversaries as well as employees and business clients. You can print your gift certificate yourself or email it to the recipient.

Services
There are NO refunds on any services. If for any reason you are not completely satisfied with your service, please notify Bianchi’s within 14 days of your service date.

Merchandise
There are NO refunds on products. Hair care products may be exchanged within 30 days of your purchase date. Certain exclusions may apply. There are NO exchanges on Kerastase, Dermalogica, Brazilian Blow products and all Boutique items.