Policies

Prices may vary by stylist and start at our base price listed. Pricing is subject to change. Sales tax and gratuity are not included in pricing.

Commitment To Service
Our salon is dedicated to service and value. All of our licensed specialists sincerely enjoy what we do and it is reflected in the loyalty of our clients. We promise individual attention and great value for all of our customers.

Appointments
Please arrive 10 minutes prior to your appointment. We schedule appointments according to our specialists’ availability and specialty. If you are running late, please let us know and we will do our best to accommodate you. Arriving late will likely limit the time allocated for your service; it will lessen the effectiveness and most importantly your pleasure and enjoyment. As a courtesy to all clients our treatments are completed as scheduled. Cancellations of all spa services require a 24-hour notice. Thank you for your consideration and understanding. Gratuities are not included in the price of services and are greatly appreciated. Suggestions are always welcome.

Gift Certificates
Ideal for holiday gifts, birthdays, anniversaries as well as employees and business clients. You can print your gift certificate yourself or email it to the recipient.

Return Policy:
Services
Bianchi’s Salon does not issue refunds on salon services; however we strive to give the utmost satisfaction to our guests and if you are not satisfied with the work performed, we will make every effort to ensure your satisfaction. Should you have any concerns please contact the salon manager within 7 days so we may address these concerns in a timely fashion. At that time, we will reschedule you with the service provider that performed your service initially and make any changes or adjustments. We will gladly make any adjustments to your hair at no cost to you within 2 weeks of your original service.

Products
Bianchi’s Salon strives to choose the best products to help you maintain your hairs health and style. The team at Bianchi’s Salon will gladly share their knowledge on how to use any products we offer. Please note that we are unable to offer refunds or exchanges on products.